The food is acceptable for a takeaway of this type. I think the prices are higher than I would expect for a takeaway in other locations. There was an occasion when they refused to sell me a child's meal for my son because they believed it wasn't for a child it was actually for me. I now take my son with me to prove the childrens meal is actually for a child! It seems crazy but that speaks volumes about their attitude to their customers.
I would not even give them a star if I could avoid it. Where to start absolute joke of a takeaway. Ordered 2 donner meat and chips, 10 odd with delivery. Turned up only one there and the kebab was yellow and over cooked it looked and smelled absolutely disgusting. Rang up to enquire about my missing kebab and was told I would be charged again and for delivery another 10 so thats 20 for vile kebabs and small portions. Would not recommend at all.
Terrible! We ordered a takeaway for delivery and it never arrived. After waiting an hour, I rang the takeaway to ask where it was. The guy on the phone was very rude to me, and said he had tried calling my phone when he was outside - however I just missed the call and he didnt even knock on the door. We would know if he had knocked as we have 2 dogs that bark at everything. When I missed the call, I rang back straightaway - no answer. He refused to bring our food and was very rude on the phone - we have been loyal customers for years at Cazba, however they wont be getting a penny out of us again!
We placed an order for delivery to be advised our meal would be with us within 45 minutes. 40 minutes later we receive a call advising they don't deliver to our postcode. Apparently the last delivery they made to us was a 'mistake'
Extremely poor customer service. Rang up to complain about cheesy chips and got hung up on. Chips where under cooked and not even half a carton full, when they called back got told it was because the shop was shutting in a hour so we got the left overs. Asked for my money back and got laughed at and told theyd been open 10years and never had a complaint. Ive been ordering here for years and this is the first complaint Ive ever made. Wont be ordering here again which is a shame
Cazba is a UK Meal Delivery based in Hedon, Yorkshire and the Humber. Cazba is located at 2 St Augustine's Gate, Hedon, Hull HU12 8EX, UK.
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